1. General Information

1.1 These Terms and Conditions apply to all events organized by G Star Entertainment (the "Organiser").
1.2 By purchasing a ticket or attending an event, you agree to be bound by these Terms and Conditions.

2. Admission, Tickets, and Refunds

2.1 All ticket sales are final; no refunds will be issued unless the event is cancelled and no postponement date can be provided.
2.2 Tickets are non-transferable and must be presented at the entry point for scanning.
2.3 Upon entry, tickets will be scanned, and wristbands will be issued. Once a barcode has been scanned and swapped for a wristband, it cannot be used again.
2.4 The first scanned ticket to arrive at the event will be allowed entry; any subsequent ticket with the same barcode will be denied access. Please treat your ticket as you would cash; the organisers accept no responsibility for any inconvenience caused by the unauthorised duplication of a ticket.
2.5 Tickets cannot be used as part of any marketing, media, or sales promotion without prior written permission from the Organiser.
2.6 The name on your ticket must match your ID. After the initial purchase, the ticket holder's name may be updated once only. If you purchase a ticket from a friend, you must ensure that they update the name on the ticket.
2.7 In the event of cancellation of the festival, only the face value of the ticket will be refunded, not the booking fee.
2.8 Wristbands that are removed from the wrist, tampered with, lost, or missing will be rendered invalid and will not be replaced. Those without valid wristbands will be removed from the site.

3. Age Restrictions

3.1 Some events may allow minors; this will be clearly stated in marketing and ticketing materials.
3.2 For 18+ events, no minors will be permitted. ID checks will be performed, and valid forms of NZ Photo ID must be presented upon request.
3.3 Accepted ID includes: a photographic NZ driving licence, HANZ Kiwi Access Card, or an international passport. Photocopies or digital copies will not be accepted.
3.4 Any minors attempting to gain entry with fraudulent ID may be blacklisted from all future G Star Events and reported to the NZ Police.
3.5 For events that permit minors, the ticket purchaser will be asked to declare how many tickets are for under 18s.
3.6 Upon arrival, all attendees will be ID checked and those under 18 will be provided with a special accreditation wristband identifying them as minors, ensuring they will not be served alcohol.
3.7 The ticket purchaser must be over 18 and is responsible for supervising all minors they bring.

4. Behaviour and Conduct

4.1 Harassment, discrimination, or violent behaviour will not be tolerated and may result in removal from the event without a refund.
4.2 We reserve the right to remove individuals, bar them from attending future events, and, if necessary, refer them to the NZ Police.

5. Alcohol and Licensing

5.1 All events take place at licensed venues.
5.2 Venues are strictly no BYO. Any contraband alcohol found during searches or within the grounds will be confiscated.
5.3 The venue and it's staff are soley responsible for the sale and service of alcohol in compliance with NZ liquor laws.

5.4 Intoxicated persons will not be served.

6. Prohibited Items

6.1 Additional prohibited items include but are not limited to:

• Weapons (including knives)
• Sound systems
• Glass bottles (excluding make-up and perfume)
• Fireworks and explosives
• BBQs
• Smoke and gas canisters
• Air horns
• Flares
• Drones and UAVs
• Sky lanterns
• Candles
• Generators
• Chemical toilets
• Unofficial hi-visibility clothing
• Unofficial credentials
• Spray cans and marker pens

6.2 This list is not exhaustive. The Organiser reserves the right to confiscate any potentially harmful items or substances at their discretion.

6.3 At the search and entry point, ticket holders will have the opportunity to surrender prohibited items prior to search. Once past this area, possession of prohibited items may result in refusal of entry or eviction, with items confiscated and not returned.

7. Filming and Photography

7.1 Filming and photography for personal use are allowed throughout the public site, provided it is done respectfully.
7.2 Photography and filming for commercial purposes require prior written approval from the Organiser.
7.3 Attendees are expected to be courteous and seek permission before taking close-up shots of others.
7.4 Use of cameras or filming equipment should not obstruct the view of other patrons.
7.5 If found using their images for profit onsite, your equipment may be confiscated, and you risk immediate ejection from the festival.
7.6 Patron photographs taken at the event cannot be included in any sponsored programme or advertising without specific approval.
7.7 Photography is restricted or prohibited in certain areas, including welfare and medical areas, security and police hubs, and all backstage areas.

7.8 By entering the venue you agree and consent to your image being used by G Star Entertainment on social media, print media, website, advertising and promotional materials, and any other form of media - You further agree that G Star will provide no form of compensation for the use of your image.

8. Health and Safety

8.1 Attendees must comply with all health and safety instructions provided by event staff and signage.
8.2 The Organiser is committed to providing a safe environment for all attendees and will take reasonable steps to ensure health and safety at the event.

9. Policy Updates

9.1 G Star Entertainment reserves the right to update, modify, or amend these Terms and Conditions at any time.
9.2 Any changes will be effective immediately upon posting the revised Terms and Conditions on our website.
9.3 It is the responsibility of ticket holders and attendees to review the Terms and Conditions periodically for updates. Your continued attendance at events after any changes signifies your acceptance of the updated Terms and Conditions.